2023 President’s Annual Report
Enhancing the student, staff and faculty experience at York University 
Right the Future

The Student Systems Renewal Program aims to foster collaboration and empower accountability

The Student Systems Renewal Program (SSRP), in collaboration York community members, is transforming the student, faculty and staff experience. The SSRP project is cultivating York pride by establishing a strong sense of purpose while strengthening the University’s culture of Service Excellence. 

The SSRP is introducing streamlined processes and technology solutions to align and inform administrative functions and processes with leading practices for the community. These will improve efficiency, timeliness, security and reliability of student information while enhancing student engagement and enabling students to better plan and manage their time at York. It will also make personalized academic and financial supports more accessible.  

The SSRP is a multi-year transformation, composed of seven projects. Two foundational projects have been completed as of July 2023: Identity and Access Management and the Enterprise Integration Platform. In September 2023, the Constituent Relationship Management solution will focus on streamlining and automating the recruitment process for prospective students, and in November 2023, the Financial Aid, Awards and Scholarships solution will provide students with pre-populated information on financial aid, awards and scholarship applications so they will know what they qualify for. For staff, the adjudication process will be improved through automation, enabling easier review and approval processes.​